Shipping policy

Shipping Policy

Vets 4 Vets Apparel LLC is committed to processing and shipping orders as efficiently as possible while maintaining the quality of our products.

Order Processing

In-stock orders are generally processed within 3–5 business days after the order has been placed and payment has been successfully received.

Please note: Orders containing out-of-stock items or sizes 3XL and larger may require additional processing time. These items may need to be ordered from our suppliers before production or fulfillment can begin. Extended wait times may vary depending on supplier availability and shipping times.

Processing times may also be longer during holidays, promotional events, product launches, high-volume periods, or other circumstances that result in increased order volume.

Custom Orders

Custom apparel and other custom-made products require additional production time.

All custom apparel orders require a 3–4 week turnaround time from the date that the order, artwork, and all necessary details have been finalized and approved.

Orders requiring out-of-stock products, special-order items, or sizes 3XL and larger may require additional time beyond the standard 3–4 week turnaround.

Shipping time is in addition to the stated production/processing time.

Shipping Methods & Delivery

Orders will be shipped using the shipping carrier and service selected or available at the time of shipment.

Once an order has been shipped, customers will receive tracking information when available.

Estimated delivery dates provided by the carrier are estimates only and are not guaranteed by Vets 4 Vets Apparel LLC.

Vets 4 Vets Apparel LLC is not responsible for delays caused by the shipping carrier, weather, natural disasters, holidays, incorrect or incomplete addresses, supplier delays, or other circumstances outside of our control.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, the customer may be responsible for any additional shipping costs required to resend the order.

If an order has not yet shipped and you need to make an address correction, please contact us as soon as possible at:

vets4vetsapparelorders@gmail.com

We cannot guarantee that address changes can be made after an order has entered the shipping process.

Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.

If tracking indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location and contact the shipping carrier directly.

Vets 4 Vets Apparel LLC is not responsible for packages that are lost, stolen, or misplaced after being confirmed as delivered by the carrier.

If your package arrives damaged, please contact us as soon as possible with photographs of the packaging and damaged product so we can review the situation.

International Shipping

Vets 4 Vets Apparel LLC does ship internationally.

International orders may require longer processing and delivery times than domestic orders due to international shipping requirements, customs processing, carrier delays, and other factors outside of our control.

Customers placing international orders should be aware that delivery times are estimates and may vary significantly depending on the destination country and shipping carrier.

International customers are responsible for any applicable customs fees, duties, taxes, import charges, or other fees imposed by their destination country.

Vets 4 Vets Apparel LLC is not responsible for delays caused by customs, international carriers, or government agencies.

Once an international package has been shipped, tracking information will be provided when available.

Shipping Delays

While we make every effort to meet our stated processing and production times, unexpected delays may occur due to supplier availability, production requirements, shipping carrier delays, severe weather, holidays, or circumstances beyond our control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to communicate the delay and provide an updated estimated timeframe.

Questions About Shipping

For questions regarding an order or shipment, please contact:

vets4vetsapparelorders@gmail.com

Please include your name, order number, and tracking number (if applicable) so we can assist you as quickly as possible.

Vets 4 Vets Apparel LLC reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this website.